Essential Services Commission

We promote the long-term interests of Victorian consumers with respect to the price, quality and reliability of essential services.

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Featured work

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Water icon
15 September 2026

Regulator releases guidance to assist businesses with water price submissions

The Essential Services Commission has released guidance to help 16 Victorian water businesses prepare their price submissions for the 2028 Water Price Review.

Corporate icon
21 July 2026

New strategy and regulatory priorities support access to essential services

Today we have released our 2026–27 Regulatory Priorities, updated Getting to Fair: Advancing Equity strategy and First Nations Self-Determination Framework, which set out our focus for the year and our approach to fairer access to essential services for all Victorians.

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Victorian Energy Upgrades icon
31 August 2026

Businesses banned from energy efficiency scheme for false claims and banned sales activity

The Essential Services Commission has cancelled the Victorian Energy Upgrades (VEU) accreditation of two businesses for allegedly providing false information about their energy efficiency projects and breaching consumer protections.


 


 

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Electricity icon
25 May 2026

Regulator reduces Victorian default electricity prices

The Essential Services Commission has announced a reduction in Victoria’s default electricity prices to apply from 1 July 2026 to 30 June 2027.

Latest News

A kitchen tap running water.
Water icon
Media releases
15 September 2026

Regulator releases guidance to assist businesses with water price submissions

The Essential Services Commission has released guidance to help 16 Victorian water businesses prepare their price submissions for the 2028 Water Price Review.
Victorian Energy Upgrades icon
Media releases
11 September 2026

Business forfeits $6.2 million in energy efficiency certificates for false claims and doctored photos

MYOM Australia Pty Ltd has forfeited $6.2 million of Victorian energy efficiency certificates, for allegedly providing false photo evidence for energy efficiency projects.
Man at desk working on marketing emails
Victorian Energy Upgrades icon
Media releases
10 September 2026

Business’s accreditation renewal rejected due to past conduct in energy efficiency program

The Essential Services Commission has refused Astra Green Solutions Pty Ltd’s application to renew its Victorian Energy Upgrades accreditation due to concerns about past conduct.
Man at desk working on marketing emails
Victorian Energy Upgrades icon
Media releases
31 August 2026

Businesses banned from energy efficiency scheme for false claims and banned sales activity

The Essential Services Commission has cancelled the Victorian Energy Upgrades accreditation of two businesses for allegedly providing false information about their energy efficiency projects and breaching consumer protections.
Essential Services Commission logo
Victorian Energy Upgrades icon
News update
28 August 2026

Liquidators appointed for Victorian Energy Upgrades businesses, Eco Assets Manager and 0Carbon

The Essential Services Commission has been notified that two businesses involved with the Victorian Energy Upgrades program have entered external administration and are no longer operating.
Victorian Energy Upgrades icon
Media releases
25 August 2026

Business suspended from energy efficiency program over doctored photos and customer details

The Essential Services Commission has suspended the Victorian Energy Upgrades accreditation of Royal One Pty Ltd for allegedly submitting doctored photos and falsified customer details to fraudulently claim certificates for energy efficiency projects.
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